Remote Support – Help when you need IT

Remote support is a great help to anyone that needs IT support. Instead of waiting for someone to travel to your location, with all the time, scheduling and cost involved there's a better way.  Under your control remote access software will allow us to securely access your computer and usually fix the problem there and then.

Simple things such as setting the printer to A4 instead of letter format or adding/updating a program can be much quicker and convenient to do when you have someone helping you on-screen. Be assured that you can see what is being done and access to your device cannot happen unless you grant it.

Without remote support the time taken to resolve an issue is going to be much greater and probably more expensive.

This is a feature highly appreciated by companies that use our Managed IT Services.  It has saved them time and money but most importantly they minimise disruption to their core activities.

Get in touch to hear more about our remote support services.

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